All shipping promos are not valid on previous purchases and they are subject to change at any time.
Most orders are shipped via USPS, UPS, or Fedex within 1-4 days of placing an order, unless otherwise notified. Orders are shipped from Wisconsin and rates are based on size, weight and destination of package.
All orders shipped to a Wisconsin address are subject to a sales, county and municipal tax.
Handicraft Soul is not responsible for any lost or stolen packages/items. All orders are sent with tracking, unless otherwise noted. After the package has left our location, tracking is the responsibility of the purchaser.
Any packages not claimed by the recipient and/or returned to the sender (Handicraft Soul) for any reason will be subject to a re-shipment fee if the recipient chooses to have the packaged reshipped. If the recipient foregoes having the package reshipped, AND all pieces in the package are in their original condition, a refund or store credit minus the original shipping charge can be granted.
At this time we only ship to addresses within the continental U.S.
International Shipping is not yet offered but we hope to expand our shipping reach outside of the USA soon!
For specific questions or shipping requests, please contact us at firstname.lastname@example.org. We're happy to help!